Terms and Conditions

Shiplink Solutions
Effective Date: [13-FEB-2026]

Welcome to Shiplink Solutions (“Company,” “we,” “our,” or “us”). By accessing our website or using our freight brokerage and logistics services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. Services

Shiplink Solutions provides freight brokerage, logistics coordination, and related transportation services across the United States. All services are subject to availability and acceptance.

We act as a freight broker, not a carrier, unless explicitly stated otherwise in writing.

2. Use of Website

By using our website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate and complete information
  • Not misuse, hack, or disrupt website functionality

We reserve the right to restrict or terminate access for misuse.

3. Quotes and Pricing

  • All freight quotes are estimates unless confirmed in writing.
  • Pricing may change due to fuel costs, carrier availability, shipment details, or market conditions.
  • Final charges may vary based on actual shipment specifications.

4. Shipment Information

You agree to provide accurate shipment details, including:

  • Weight and dimensions
  • Commodity description
  • Origin and destination
  • Hazardous material disclosures (if applicable)

Shiplink Solutions is not responsible for delays, damages, or additional charges resulting from incorrect or incomplete information.

5. Payment Terms

  • Payment terms will be specified in the service agreement or invoice.
  • Late payments may be subject to additional fees.
  • We reserve the right to withhold services for unpaid balances.

6. Limitation of Liability

Shiplink Solutions is not liable for:

  • Delays caused by weather, traffic, acts of God, or carrier issues
  • Loss or damage to freight while in transit (carrier responsibility applies)
  • Indirect, incidental, or consequential damages

Any claims must be submitted in writing within a reasonable time frame.

7. Insurance

Cargo insurance is subject to carrier coverage unless additional insurance is requested and confirmed in writing. Customers are responsible for verifying coverage suitability.

8. Cancellation and Changes

  • Shipment cancellations or changes must be requested as early as possible.
  • Cancellation fees may apply depending on carrier policies and dispatch status.

9. Intellectual Property

All website content, including text, logos, graphics, and design, is the property of Shiplink Solutions and may not be copied or used without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, services, or privacy practices.

✅ 11. SMS Communications and Consent (10DLC Compliance)

By providing your mobile phone number and opting in through our website forms, quote requests, or other communication channels, you consent to receive SMS (text) messages from Shiplink Solutions related to:

  • Shipment updates
  • Quote responses
  • Service notifications
  • Customer support communications

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

For assistance, reply HELP or contact us at info@shiplinksolutions.com or (845) 467-0088.

Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of New York, United States.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

14. Contact Information

Shiplink Solutions
940 MYRTLE AVE APT 6B
BROOKLYN, NY 11206
Email: info@shiplinksolutions.com
Phone: (845) 467-0088

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